Sustainable Tourism and Hospitality Management
International Consultancy
Sustainable Tourism and Hospitality Management is an international consultancy based in Georgetown , Guyana ( South America ).
STAHM offers consultancy in the following areas:
- Training of tour guides (Tour Management)
- Marketing and promotion of tourism destinations
- Monitoring and evaluation of visitors' feedback
- Visitor Education
- Environmental Education (staff/visitors)
- Quality Assurance in the hospitality industry
- Customer Relations for tour companies
- Customer Relations for hotels
- Environmental Management practices in hotels
- Public Relations for tourism businesses
- Evaluation of company/organisation strengths, weaknesses, opportunities, threats.
- Environmental scanning.
- Creation of a company/organisation vision and a mission statement.
- Objectives, goals and action plans to enable the management to reach these objectives and goals successfully.
- Planning and implementation of control systems for the effective and efficient management of action plans.
- Strategies for empowering all employees and development of entrepreneurship.
- Stewardship through continuous communication and active client involvement.
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In addition to the above, we are available to present seminars, workshops and presentations on any travel and tourism related subject, to group, company or organisation.
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